Recent positive review
July 16, 2026★★★★★
BUSY BUT EXTRA SPECIAL
Updated July 2026
Proliance Bellevue Ear, Nose, & Throat (ENT) Clinic
Bellevue
Rated 4.8 out of 5 based on 1,482 Google reviews
About
Business information
No source-provided business description was available in the captured listing. The contact details, hours, and categories shown here are presented as listed.
At a glance
- Address
- 1231 116th Ave NE Suite 915, Bellevue, WA 98004
- Phone
- (425) 454-3938
- Website
- bellevueent.com
- Categories
- Otolaryngology clinic, Doctor, Facial spa, Hearing aid store, Medical clinic, Medical office, Otolaryngologist, Plastic surgeon, Surgeon, Surgical center
Weekly hoursView hoursHide hours
| Monday | 8 AM–5 PM |
|---|---|
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
Hours are from Google and may change. Confirm holiday hours directly.
Google rating
Rating Summary
4.8
1,482 total reviews
- 5 star
- 1,332 · 90%
- 4 star
- 59 · 4%
- 3 star
- 23 · 2%
- 2 star
- 14 · 1%
- 1 star
- 54 · 4%
Google rating distribution, updated July 2026. How ratings are used
Recent review contrast
Individual recent experiences
These are isolated captured reviews from the same rolling 12-month window used in the history below, not representative summaries or a Bellevue’s Best verdict.
Recent critical review
June 30, 2026★★☆☆☆
Very unprofessional experience. I called to reschedule my appointment, and the office confirmed the new appointment. When I arrived to my appointment, I waited 45 minutes past my appointment time before checking with the front desk, only to learn they had mistaken me for another patient with a similar last name and let them see the doctor without verifying basic information like our birthdays. I was asked if I wanted to reschedule for a future date. It became clear my appointment had likely never been properly rescheduled, even though I have proof showing the reschedule was confirmed. If the clinic offered online appointment modifications, I wouldn’t have had to rely on the front desk, where this apparent human error may have occurred.
Owner response
We deeply regret the difficulties you faced regarding your appointment. We recognize the frustration that can arise from such circumstances. Our team is examining current scheduling practices and strengthening our verification procedures to avoid similar situations moving forward. We greatly value your input as we work to enhance our operational effectiveness. Please contact our office to discuss your concerns further. We are eager to address any issues you may have and work towards a resolution.
Responded July 1, 2026
Captured review history
Review Activity
Rolling 12-month review history.
- Reviews captured
- 211
- Sample average
- 4.73
- Owner responses
- 56/211 · 27%
- Median response time
- 24 hr
Bars: captured review countLine: average rating through month
15
15
10
15
18
8
32
32
23
16
22
5
Aug '25
Sep '25
Oct '25
Nov '25
Dec '25
Jan '26
Feb '26
Mar '26
Apr '26
May '26
Jun '26
Jul '26
View review chart data
| Month | Captured reviews | Average through month |
|---|---|---|
| Aug '25 | 15 | 4.27 |
| Sep '25 | 15 | 4.60 |
| Oct '25 | 10 | 4.67 |
| Nov '25 | 15 | 4.76 |
| Dec '25 | 18 | 4.71 |
| Jan '26 | 8 | 4.73 |
| Feb '26 | 32 | 4.67 |
| Mar '26 | 32 | 4.69 |
| Apr '26 | 23 | 4.68 |
| May '26 | 16 | 4.71 |
| Jun '26 | 22 | 4.72 |
| Jul '26 | 5 | 4.73 |