No source-provided business description was available in the captured listing. The contact details, hours, and categories shown here are presented as listed.
These are isolated captured reviews from the same rolling 12-month window used in the history below, not representative summaries or a Bellevue’s Best verdict.
Recent positive review
July 15, 2026
★★★★★
Hafiz was good at helping me pick a lense and gave a good discount cause I am a student and he knows students are struggling with money
Hafiz was good at helping me pick a lense and gave a good discount cause I am a student and he knows students are struggling with money
Owner response
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Responded July 15, 2026
Recent critical review
May 17, 2026
★☆☆☆☆
I had a very disappointing experience at this store. The lady staff member was extremely pushy about purchasing glasses, despite the doctor advising that I did not need to change my current pair.
What was most upsetting was being spoken to loudly in front of others and being told that I "shouldn't be here" if I wasn't buying glasses. It felt unprofessional and unnecessarily humiliating, especially since getting an eye exam without purchasing eyewear is completely reasonable.
Unfortunately, this experience has discouraged me from returning to LensCrafters, and I will be looking for another optical shop in the future
I had a very disappointing experience at this store. The lady staff member was extremely pushy about purchasing glasses, despite the doctor advising that I did not need to change my current pair.
What was most upsetting was being spoken to loudly in front of others and being told that I "shouldn't be here" if I wasn't buying glasses. It felt unprofessional and unnecessarily humiliating, especially since getting an eye exam without purchasing eyewear is completely reasonable.
Unfortunately, this experience has discouraged me from returning to LensCrafters, and I will be looking for another optical shop in the future
Owner response
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Responded May 17, 2026
Captured review history
Review Activity
Rolling 12-month review history.
Reviews captured
409
Sample average
4.94
Owner responses
407/409 · 100%
Median response time
11 min
Bars: captured review countLine: average rating through month