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Updated July 2026

HIDEF Physical Therapy

Bellevue
Rated 4.9 out of 5 based on 274 Google reviews
About

Business information

No source-provided business description was available in the captured listing. The contact details, hours, and categories shown here are presented as listed.

At a glance
Address
13112 NE 20th St Ste 400, Bellevue, WA 98005
Categories
Physical therapy clinic, Physical therapist, Sports medicine clinic
Weekly hoursView hours
Weekly business hours for HIDEF Physical Therapy
Monday7 AM–7:30 PM
Tuesday7 AM–7:30 PM
Wednesday7 AM–7:30 PM
Thursday7 AM–7:30 PM
Friday7 AM–7:30 PM
SaturdayClosed
SundayClosed

Hours are from Google and may change. Confirm holiday hours directly.

Google rating

Rating Summary

4.9

274 total reviews

5 star
270 · 99%
4 star
0 · 0%
3 star
1 · 0%
2 star
0 · 0%
1 star
3 · 1%

Google rating distribution, updated July 2026. How ratings are used

Recent review contrast

Individual recent experiences

These are isolated captured reviews from the same rolling 12-month window used in the history below, not representative summaries or a Bellevue’s Best verdict.

Recent positive review

March 5, 2026

These people are pros. They let me know about insurance options and the connected me with Meghan who listened to my needs, she is talented and is eager to help me with my injury. I have been seeing improvement. Thank you Meghan. Peace balance and love. Bob

Owner response

We're delighted to hear about your positive experience with our team, Bob! It's great to know Meghan could assist you effectively. Your improvements are the best reward for us. Wishing you continued progress!

Responded March 5, 2026

Recent critical review

January 9, 2026

I am sharing my experience as a caution to others considering this physical therapy clinic. I was being treated for a mild elbow injury (partial ulnar collateral ligament tear) and had reached a point where I was pain-free and recovering well. During the second session following this injury, I was instructed to perform an isometric hold using a 15-lb kettlebell/dumbbell. This represented a significant and abrupt increase from the much lighter weight used the prior week. I trusted the clinical guidance provided and did not question the progression. Unfortunately, this exercise resulted in a re-injury to my elbow. Three months later, the pain has still not resolved, despite receiving appropriate physical therapy at another clinic. I have since consulted two orthopedic surgeons who specialize in elbow injuries. Both expressed serious concern when I described how the re-injury occurred and explained that this particular exercise places unnecessary shear stress on the ulnar collateral ligament, the same ligament that was already injured, thereby increasing strain rather than promoting safe rehabilitation. In addition, I felt uncomfortable with how strongly patients were encouraged to leave positive Google reviews. On one occasion, I was explicitly asked to leave a review because the clinic was “competing with other offices for a prize,” which felt unprofessional. While I believe the intent may have been to help, the lack of appropriate clinical judgment, insufficient consideration for patient safety, and the pressure to provide positive reviews are concerning. I recommend exercising caution if choosing treatment here.

Owner response

We’re genuinely sorry to hear about your experience and the ongoing frustration and pain you’ve been dealing with. No one ever wants to leave care feeling worse, and we take concerns like this seriously. Because patient care and privacy matter deeply to us, we can’t discuss clinical details or individual treatment plans in a public forum. What we can say is that our goal is always to progress patients safely, based on their presentation and tolerance at each visit, and we never intend for anyone to be put at risk. We also appreciate your feedback regarding how reviews are requested. Our goal is always to foster an environment where patients feel supported, never pressured. We are reviewing our internal processes to ensure our culture reflects that. If you’re open to it, we would sincerely appreciate the opportunity to talk with you directly and better understand what happened. You can reach to me (Co-owner Zach Smith ). My email is Zach@hidefseattle.com. We would welcome the chance to listen and see if there is anything we can do to make it right. Best, Zach Smith Co-Founder / Co- Owner Doctor of Physical Therapy

Responded January 9, 2026

Captured review history

Review Activity

Rolling 12-month review history.

Reviews captured
7
Sample average
4.43
Owner responses
7/7 · 100%
Median response time
11 hr
Bars: captured review countLine: average rating through month
0
0
0
0
1
4
1
1
0
0
0
0
Aug '25
Sep '25
Oct '25
Nov '25
Dec '25
Jan '26
Feb '26
Mar '26
Apr '26
May '26
Jun '26
Jul '26
View review chart data
MonthCaptured reviewsAverage through month
Aug '250
Sep '250
Oct '250
Nov '250
Dec '2515.00
Jan '2644.20
Feb '2614.33
Mar '2614.43
Apr '2604.43
May '2604.43
Jun '2604.43
Jul '2604.43
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