Floss and Gloss Kids Dentistry - Bellevue

Great experience! The staff was friendly and kind. The doctor explained everything clearly, and I felt comfortable throughout my treatment. Highly recommend!

Great experience! The staff was friendly and kind. The doctor explained everything clearly, and I felt comfortable throughout my treatment. Highly recommend!

We have been seeing Dr Jimmy for 7 years. We knew that the practice changed to floss and gloss but I was not aware Dr Jimmy was no longer there. What a difference. No one to greet us. We had to check in digitally. Dr jimmy was never ever late. Our appointment was 23 minutes late. Our appointment never was shorter than 35 - 40 minutes for a check up and cleaning- this one took 16 minutes! When my 16 year old son came out he said oh they said I had a lot of “starting cavities” that will get filled with better brushing. I asked if they taught him how to brush better ( we have never had one cavity before) and he said no they just said brush better. Dr Jimmy ALWAYS talked things through . Not only the visit- I had been HOUNDED to make an appointment- after THEY CANCELED my appointment I had made 6 months ago. They texted the appointment was canceled and then began a text initiative every other day from two different phone numbers asking me to make an appointment as my child was due. And then they repeated the exact same plethora of messages by email! All of it automated. Lastly, when we left the 16 minute visit I made a 6 mo follow up. BEFORE WE EVEN GOT HOME I got a text message asking me to confirm his appointment I just made for 6 months from now. I’m so so bummed and I am very disappointed.

We have been seeing Dr Jimmy for 7 years. We knew that the practice changed to floss and gloss but I was not aware Dr Jimmy was no longer there. What a difference. No one to greet us. We had to check in digitally. Dr jimmy was never ever late. Our appointment was 23 minutes late. Our appointment never was shorter than 35 - 40 minutes for a check up and cleaning- this one took 16 minutes! When my 16 year old son came out he said oh they said I had a lot of “starting cavities” that will get filled with better brushing. I asked if they taught him how to brush better ( we have never had one cavity before) and he said no they just said brush better. Dr Jimmy ALWAYS talked things through . Not only the visit- I had been HOUNDED to make an appointment- after THEY CANCELED my appointment I had made 6 months ago. They texted the appointment was canceled and then began a text initiative every other day from two different phone numbers asking me to make an appointment as my child was due. And then they repeated the exact same plethora of messages by email! All of it automated. Lastly, when we left the 16 minute visit I made a 6 mo follow up. BEFORE WE EVEN GOT HOME I got a text message asking me to confirm his appointment I just made for 6 months from now. I’m so so bummed and I am very disappointed.